// Product · v1.1 · Managed Deployment · SME & Enterprise

JomWork

AI Workspace & Company Brain

Your team's documents, policies, and institutional knowledge — indexed, searchable, and answerable in plain language. One conversation away.

Live Managed Data-Sovereign Malaysian Cloud 50+ Connectors PDPA-Compliant Enterpise Ready On-Premise

// OVERVIEW

Your company's knowledge is everywhere. Some of it is in Google Drive — but no one can remember which folder. Some of it is in Ahmad's head, and Ahmad just resigned. Some of it exists only in a WhatsApp thread from two years ago that nobody can find.

New staff take weeks to get up to speed. Experienced staff waste hours every week digging through five different apps to find one piece of information. Questions get asked over and over again because the answers are buried somewhere nobody thinks to look.

This is not an information problem. It is an access problem.

JomWork connects to your existing tools and indexes everything into a single, searchable AI brain. Your team asks questions in plain language and gets answers grounded in your actual company documents — not a generic AI response, not a hallucinated guess. A real answer, with the source cited.

.// Product Status
Core platform — Live
RAG engine — Live
Internal Brain — Live
Public Brain chatbot — Live
50+ connectors — Live
Voice mode — Q3 2026
AI agents v2 — Q4 2026
.// At a Glance
  • RAG over your own documents
  • 50+ SaaS connectors
  • Internal + Public Brain
  • Autonomous AI agents
  • Managed, zero setup
  • Private, siloed deployment
  • BM + English support
  • PDPA-compliant
KNOWLEDGE FLOW ARCHITECTURE // data ingestion → intelligence layer → user response DATA SOURCES // files // wiki // docs // tickets // comms // intranet 50+ more DATA INGESTION INTELLIGENCE LAYER RAG ENGINE Contextual Retrieval Core Vector Index Embeddings Store Query Context USER EXPERIENCE Your Question // user interface input Slack / App Gateway // application layer Instant Answer // generative response 2. Payload Return 1. Prompt Stream JomWork · Knowledge Flow Architecture · Teh Tarik Digital v1.1

DISCLAIMER: Simplified overview for general audiences. Actual query handling, retrieval logic, and data security boundaries involve additional layers not shown. Contact Teh Tarik Digital for technical specifications.

// HOW_IT_WORKS

01
Connect
YOUR DOCS

Your admin connects your data sources — Drive, Notion, Confluence, or wherever your company knowledge lives.

02
Index
RAG & VECTOR

JomWork indexes everything automatically into a private vector database. Your data never leaves your environment.

03
Ask
PLAIN LANGUAGE

Staff log in and ask questions in plain language. No training required. If they can send a WhatsApp, they can use JomWork.

04
Act
MULTI AI AGENTS

Autonomous agents execute cross-platform tasks — summarise, draft, update, and coordinate — based on your company knowledge.

// CORE_CAPABILITIES

RAG Knowledge Engine

Retrieval-augmented generation over your indexed documents. Every answer is grounded in your actual files, with source citations — no hallucination, no guesswork.

RAG
Autonomous AI Agents

Multi-step agents that research, draft, summarise, and execute across connected platforms. Growth and Enterprise plans include configurable agent workflows.

Agents
50+ SaaS Connectors

Google Drive, Confluence, Notion, Jira, Slack, SharePoint, email, and 40+ more. Connect your knowledge where it already lives — no migration required.

Connectors
Two-Brain Architecture

Internal Brain for authenticated staff with full knowledge access. Public Brain for your website chatbot with only approved public content. Complete isolation, one deployment.

Security
VPC & Data Sovereignty

Self-hosted on Malaysian cloud infrastructure. Your data never leaves your environment, never touches another client's system, and is never used to train AI models.

Security
Role & Group Permissions

Granular access controls per user and team. HR sees HR documents. Sales sees sales data. Management sees everything. Configurable from your admin panel.

Security
Fully Managed Service

No servers to run, no API accounts to manage, no infrastructure to worry about. Deployment, updates, monitoring, and support — all handled by our team.

Managed
Pantau · Jaga · Fully Managed

Three retainer plans built for the Malaysian market — from light monitoring (Pantau) to hands-on operations (Jaga) to full end-to-end management.

Malaysian-first

// ARCHITECTURE

SOVEREIGN ENTERPRISE DEPLOYMENT ARCHITECTURE // On-Premises & Dedicated Private Cloud · Malaysian Data Residency · Two-Brain Model // files // wiki // docs · tickets // comms // intranet [50+ more] REST · OAuth INGESTION PIPELINE RAG ENGINE Contextual Retrieval Core Embedding · Reranking · Agent runtime · No ext. API Query Context VECTOR INDEX Embeddings Store Private · PDPA-aligned · Data never leaves your VPC // staff access // public access INTERNAL BRAIN // staff only · authenticated access SSO · SAML · RBAC All connected sources Full audit log PUBLIC BRAIN // website widget · open access Chatbot · FAQ · support Approved public content only Internal data: never exposed ADMIN User management · Permissions · Connector config · SSL · MY residency Audit log

DISCLAIMER: Simplified overview for general audiences. Actual deployment configurations, component boundaries, and infrastructure topology vary by environment and plan. Contact Teh Tarik Digital for technical specifications.

// WHO_IT_IS_FOR

JomWork is built for Malaysian businesses where institutional knowledge is scattered, new staff take too long to onboard, and experienced staff spend half their time searching instead of working.

Professional Services Law firms, accounting practices, and consultancies — make client files, precedents, and research instantly accessible to the whole team without hours of digging.
[ + use case ][ − use case ] A junior associate asks "What's our standard IP indemnity clause for SaaS contracts?" and gets the exact precedent pulled from the firm's own document library — source cited. Partners stop being the human search engine.
Precedent Search Internal Brain
Retail & E-Commerce Product teams, customer service, and operations — access product specs, supplier information, and fulfilment SOPs through a single conversation.
[ + use case ][ − use case ] CS staff answer product and fulfilment questions on day one — no shadowing, no waiting for a senior to reply. The Public Brain handles your website's FAQ traffic automatically, while internal pricing and supplier data stays completely separate.
CS Enablement Public Chatbot Two-Brain Deploy
Logistics & Operations Field teams and coordinators — ask questions about routes, clients, contracts, and procedures, and get answers from the documents that govern how things actually work.
[ + use case ][ − use case ] A site coordinator asks "What's the agreed delivery window for Client X?" and gets the answer straight from the signed contract — without calling the office or digging through email threads.
Contract Q&A Field Access
Healthcare & Clinics Administrative staff — access clinic SOPs, patient communication templates, and operational policies without ever needing to remember which folder they are in.
[ + use case ][ − use case ] Front desk staff handle insurance queries and referral processes independently within their first week. The Public Brain powers a patient-facing FAQ on your clinic website — while clinical SOPs and internal records never leave the internal system.
SOP Access Patient FAQ Data Isolation
Education & Training Trainers and coordinators — access course materials and admin procedures instantly, and build a student-facing FAQ chatbot on the same workspace.
[ + use case ][ − use case ] A training centre indexes their course PDFs, student handbook, and admin SOPs into JomWork. Trainers query it internally. Learners get a self-service FAQ chatbot on the enrolment page. Both run from one workspace — no double maintenance.
Course Knowledge Learner Chatbot Dual-Brain Deploy
SME & Growing Teams Any company with knowledge scattered across too many tools, where new hires take weeks to onboard and the same questions get asked over and over.
[ + use case ][ − use case ] New hire joins Monday. By Wednesday they're answering their own questions — without pinging anyone. Stop being the company's human search engine. The same questions get asked once, then the brain handles the rest.
Fast Onboarding Knowledge Retention

// INTEGRATION

Connector SDK Python connector SDK — document ingestion, RAG querying, and autonomous agent tasks.   Connector SDK Published

// READY TO GIVE YOUR TEAM THEIR COMPANY'S BRAIN?

Let's configure your workspace.

Three quick questions. We'll set up your discovery session with the right context — no blank forms, no back-and-forth.

What best describes your team?

How big is your team?

What's your biggest challenge right now?

Your session is ready.We've pre-configured your discovery session based on your answers. Click below — the form will be ready for you.

Book My Discovery Session

No API accounts needed. No commitment. Just a real conversation about your team — usually set up within 48 hours.

// ALSO_SEE

Product IRIS v2.1 — AI Orchestration Platform for Enterprise Procurement Product NURI — AI Digital Twin for Healthcare Nursing Programme TTD Alliance™ — Partner with Teh Tarik Digital